Tell Me Why
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Tell Me Why
Have you ever wondered why we do the things we do? Wonder no more! Welcome to the "Tell Me Why" podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.
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S8:E6 — Tell Me Why: ‘oneworld is extremely important for us’ — Turkka Kuusisto
In the latest episode of Tell Me Why, Finnair CEO Turkka Kuusisto discusses the importance of oneworld and the Atlantic Joint Business. He also discus...
S8:E5 —Tell Me Why: ‘We opened some amazing new routes’ — José Freig
In the latest episode of Tell Me Why, José Freig, Vice President, International and Inflight Dining Operations, discusses American’s newest internatio...
S8:E4 — ‘The future of aviation is radically changing’ — Secretary Sean Duffy
U.S. Secretary of Transportation Sean Duffy discusses the evolving future of transportation and the work being done to build a state-of-the-art air tr...
S8:E3 — ‘What are the best routes for us to add’ — Brian Znotins
Brian Znotins, SVP of Network Planning, discusses the newly announced international routes and the reasoning behind the selected destinations.
S8:E2 — ‘Modernizing our digital customer experience' — Ganesh Jayaram
In the latest episode of Tell Me Why, Chief Digital and Information Officer Ganesh Jayaram joins Chief Communications Officer Ron DeFeo to discuss the...
S8:E1 — 'Focusing on the entire customer journey' — Heather Garboden
On the season 8 debut of Tell Me Why, Chief Customer Officer Heather Garboden joins Chief Communications Officer Ron DeFeo to talk about the renewed f...
S7:E7 — ‘We’re making loyalty even more rewarding.’ — Scott Chandler
In the latest episode of Tell Me Why, Scott Chandler, Senior Vice President of Revenue Management and Loyalty, joins Ron DeFeo, Chief Communications a...
S7:E6 — ‘We’re battle-tested.’ — Capt. Alan Johnson and Cedric Wilson
In the latest episode of Tell Me Why, Capt. Alan Johnson, Vice President of Flight, and Cedric Wilson, Vice President of Safety Systems, Efficiency an...
S7:E5 — ‘We want to increase travel.’ — Geoff Freeman
In the latest episode of Tell Me Why, Geoff Freeman, President and CEO of U.S. Travel Association, joins Ron DeFeo, Chief Communications and Marketing...
S7:E4 — ‘These destinations are a gateway to the rest of Europe.’ — Brian Znotins
In the latest episode of Tell Me Why, Brian Znotins, Senior Vice President of Network and Schedule Planning, joins Ron DeFeo, Chief Communications and...
S7:E3 — ‘We’ve really been focusing on supportability.’ — Heather Garboden
In the latest episode of Tell Me Why, Heather Garboden, Senior Vice President, American Eagle and Cargo, joins Ron DeFeo, Chief Communications and Mar...
S7:E2 — ‘We’re reengineering the way we work.’ — Ganesh Jayaram
In the latest episode of Tell Me Why, Ganesh Jayaram, Chief Digital and Information Officer, joins Ron DeFeo, Chief Communications Officer, to talk ab...
S7:E1 — ‘Are we ready? We absolutely are.’ — David Seymour
In the Season 7 premiere of Tell Me Why, David Seymour, Chief Operating Officer, joins Ron DeFeo, Chief Communications and Marketing Officer, to previ...
S6:E11 — ‘When you are an innovator, you are focused on your customers, not your competitors’ — Vasu Raja
In the season 6 finale of Tell Me Why, Vasu Raja, Chief Commercial Officer, talks about how we think about our business and our customers – from the b...
S6:E10 — ‘The team is what’s going to make this work.’ — Anne Moroni
In the latest episode of Tell Me Why, Anne Moroni, Vice President of Operations Planning and Performance, talks about our strong operational performan...
S6:E9 — ‘Fuel is a commodity and it’s all about the supply and demand dynamics’ —Meghan Montana
In the latest episode of Tell Me Why, Meghan Montana, Senior Vice President and Treasurer, talks about the recent run-up in fuel prices, the proactive...
S6:E8 — ‘Sustainability Is At The Heart Of Building An Airline That Thrives Forever’—Jill Blickstein
In the latest episode of Tell Me Why, Jill Blickstein, VP and Chief Sustainability Officer talks about sustainability and why it’s so important for ou...
S6:E7 – ‘We’re excited to add new destinations to the mix’ — Brian Znotins
In the latest episode of Tell Me Why, Brian Znotins, Senior Vice President of Network Planning, talks about the summer 2024 network announcement. Nex...
Earnings Highlights — 2Q23
Listen in to the latest episode for a recap of the second-quarter 2023 earnings call. Get the highlights of what Robert and other leaders discussed —...
S6:E6 – ‘Focused on a consistent, convenient & connected experience’ — Carolyne Truelove & Kim Cisek
In the latest episode of Tell Me Why, Carolyne Truelove, Vice President of Reservations and Service Recovery, and Kim Cisek, Vice President of Custome...
S6:E5 - ‘We operate for our customers’ — David Seymour
In the latest episode of Tell Me Why, David Seymour, Chief Operating Officer, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk abo...
S6:E4 — ‘We want to be a winning franchise, not just have a winning season’ — Jessica Tyler
Jessica Tyler, VP, IOC, joins Ron DeFeo to talk about how the IOC team is focused on delivering for our customers and fulfilling the promise we made w...
S6:E3 — ‘We are laser-focused on ensuring we have our operation running well.’ — Evie Garces
In the latest edition of Tell Me Why, Evie Garces, VP of Line Maintenance discusses the important around-the-clock work Tech Ops performs, the critica...
Earnings Highlights — 1Q23
Don’t have time to listen to the full earnings call? No worries. We’ve put together the highlights in our new podcast recapping the call where Robert...
S6:E2 — ‘Our customers have changed, and how they shop has changed’ — Scott Laurence & Thomas Rajan
In the newest edition of Tell Me Why, Scott Laurence, SVP of Partnership Strategy and International, and Thomas Rajan, VP of Global Sales, discuss how...
S6:E1 — ‘We are ready to execute for a great summer’ — Julie Rath
In the Season 6 premiere of Tell Me Why, Julie Rath, SVP of Airport Operations, discusses how the American team is carrying our strong operational mom...
Earnings Highlights — 4Q22/FY22
Don’t have time to listen to a full earnings call? We’ve launched a new series with all the highlights. Hear what CEO Robert Isom had to say about our...
S5:E13 — ‘We’re ready to run a reliable operation during the winter holiday’ — Julie Rath
In the Season 5 finale of Tell Me Why, Julie Rath, SVP of Airport Operations, joins Ron DeFeo, Chief Communications Officer, to discuss how our team r...
S5:E12 — ‘The uniqueness of Stand Up To Cancer partnering with American is just so special’
In the latest episode of Tell Me Why, Rusty Robertson, award-winning marketer and Co-founder of Stand Up To Cancer (SU2C), and Eric Stonestreet, two-t...
S5:E11 — ‘We’re creating a global network with our partners’ — Scott Laurence
In the latest episode of Tell Me Why, Scott Laurence, SVP of Partnership Strategy, joins Ron DeFeo, Chief Communications Officer, to talk about how o...
S5:E10 — ‘We have an incredible team running a reliable hub’ — Ralph Lopez
In the latest episode of Tell Me Why, Ralph Lopez, VP of CLT Operations, joins Ron DeFeo, Chief Communications Officer, to talk about the work the tea...
S5:E9 — ‘Our reliability in September was the best September we’ve ever had.’ — JC Gulbranson
In the latest episode of Tell Me Why, JC Gulbranson, Senior Vice President of Flight Operations and IOC, joins Ron DeFeo, Chief Communications Officer...
S5:E8 — Hispanic Heritage month and 25 Years of the Latin Diversity Network — Juan Carlos Liscano
In the latest episode of Tell Me Why, Juan Carlos Liscano, Vice President of MIA Operations, joins Ron DeFeo, Chief Communications Officer, to discuss...
S5:E7 — ‘The operation plays a really critical role in the schedule that we fly’ — Brian Znotins
You’ve likely seen news articles lately about changes to our schedule, but there’s more to the story than just the headlines. In the latest episode of...
S5:E6 — ‘We have a lot of flexibility as we continue to navigate the recovery’ — Meghan Montana
In the latest episode of Tell Me Why, Meghan Montana, , Vice President and Treasurer, joins Ron DeFeo, Chief Communications Officer, to share insight...
S5:E5 — ‘We want to build the best network in the world and deliver on it reliably’ — Anne Moroni
In the latest episode of Tell Me Why, Anne Moroni, Vice President of Operations Planning and Performance, and Brian Znotins, Vice President of Network...
S5:E4 — ‘We contribute at such a high level for this airline’ — Franco Tedeschi
In the latest episode of Tell Me Why, Franco Tedeschi, VP of Domestic Airports and Strategic Partnerships, joins Ron DeFeo, Chief Communications Offic...
S5:E3 — ‘It’s been an incredible effort to make sure we’re ready for summer’ — JC Gulbranson
In the latest episode of Tell Me Why, JC Gulbranson, SVP, Airport Operations, joins Ron DeFeo, Chief Communications Officer, to talk about the incredi...
S5:E2 — ‘We’re getting back to the fundamentals’ — David Seymour
In the latest episode of Tell Me Why, COO David Seymour joins Chief Communications Officer Ron DeFeo to talk about our focus on excelling at the funda...
S5:E1 — ‘We have an outsized role in the success of our airline’ — Jim Moses
Have you ever wondered why we do the things we do at American? The Tell Me Why vodcast is a series that gives team members a look at the "why" behind...